Steven Gan was the founder and president of Advance & Associates Co., Ltd. in Tokyo from 1992 – 2004. Advance & Associates was the first company to create and implement the before and after sales total credit risk management product line system in Japan. This business model offered clients a full range of credit risk management products and services in order to provide “total credit risk management support”. Products included credit insurance, credit reports, on-line trade data verification, accounts receivable financing, invoice & payment processing, pre-collection calling, debt purchasing, and securitization.
Through numerous articles, publications, presentations, and television appearances, Steven Gan greatly deepened the awareness and understanding of the importance of sound credit risk management throughout Japan.
Steven Gan wrote the book titled, “The Blue Eyed Debt Collector, His Struggle” (Japanese only) published by the number two publisher in Japan, Shogakkan, which sold over 20,000 copies.
Steven Gan established Stellar Risk Management Services, Inc., a credit risk management consultancy, in 2006 to support businesses to increase cash flow, expand sales safely, and minimize the risk of selling on credit. In just a few years, Stellar Risk has grown to support many clients that are Fortune 500 companies in a wide range of industries.
In 2016, Steve wrote the book, “Making it & Breaking It in Japan — My True Story of Songs, Sins, and Solitary.” The book was on Amazon’s best seller list in the category of Foreign Cultures, and has become a wonderful guide for many educators, professors, and business professionals who are trying to understand the intricacies of Japanese business, their legal system and society.
Mr. Gan continues to be a well-known figure in the US credit risk management industry and is a frequent presenter at many trade association conferences. Through the Stellar Journal, a bi-monthly publication to over 55,000 recipients, Mr. Gan shares ideas and informs professionals at all levels in the areas of credit, collections, accounting, finance, and sales on a wide array of credit risk management topics and issues.
Steven Gan is a native of Chicago, Illinois, graduated from the University of Illinois with a BS in Electrical Engineering, and graduated from the Thunderbird – Garvin Graduate School with a Masters of International Management. Mr. Gan is also a Certified Public Accountant, Certified Credit Executive, and a Licensed Insurance Provider. Finally, Mr. Gan has been the only American to pass the Japanese Insurance Licensing Exam.