HIGHLY EFFECTIVE COLLECTION TECHNIQUES Having trouble collecting from even your best accounts? Are you unsure how to approach your customers in a way that is persuasive and diplomatic? Through the use of interactive role plays and case studies, this half-day working seminar will teach you the techniques of probing, explaining and negotiating, providing you with highly effective collection skills! > Training
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17 WAYS CONSUMERS ARE CHANGING You seem different. More anxious. Pensive, perhaps. What's on your mind?
A lot of people desperately want to know. Market researchers always want to get inside the heads of consumers, and they've never been more curious than they are now. In the aftermath of a wrenching recession, Americans are saving more, spending less, and rethinking many of the tenets that have governed middle-class living for the past 40 years. > Articles
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A TRILLION DOLLARS TAXES THE MIND AND THE TAXPAYER Thinking of counting to a trillion one second per number? Better get
started. It will take 31,688 years. The US government closed its 2009
fiscal year with a record 1.416-trillion-dollar budget deficit. > Articles
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NEW DEDUCTIONS, CREDITS FOR 2009 TAXES When taxpayers sit down to file their 2009 returns, they will find plenty new — some the result of adjusting for inflation, and others changes passed by Congress last year to try to bring the country out of recession. > Articles
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INTERVIEW MYTHS THAT KEEP YOU FROM LANDING A JOB There are a number of common misconceptions related to interview best practices, experts say. Kera Greene of the Career Counselors Consortium and executive coach Barbara Frankel offer tips below that can help you stand out from other interview subjects, avoid frequent pitfalls, and secure the job. > Articles
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RECESSIONOMICS 101: HOW TO MAKE EXTRA MONEY Jennifer Winslow wanted to earn some extra cash without giving up the flexibility of working part time. An avid cook, she and a friend initially planned to cater meals for busy families. When that turned out to be too time consuming, she tried baking. More than five years later, she has a thriving bakery business in Winslow, Maine (her husband's family has been in town a long time). > Articles
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CREATIVE NEW FEES ESCAPE CARD ACT RULES While the Credit CARD Act of 2009 puts an end to abusive tactics card issuers have long used to boost their profits, consumers need only to look at their card statements to know there's no reason to celebrate. > Consumer Credit
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LAWSUITS FILED AGAINST 260 COLLECTION AGENCIES An estimated 260 different collection agencies and creditors were named in 396 consumer statute lawsuits filed nationwide between Jan. 1 and Jan. 15, according to data from U.S. District Court complaint dockets compiled by research firm WebRecon LLC. The total includes 319 lawsuits citing violations of the Fair Debt Collection Practices Act (FDCPA) and another 36 citing alleged Fair Credit Reporting Act violations. > Collection Practices
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ELEVEN WAYS TO DESTROY YOUR COMPANY The lowly extension cord. People get cold feet. They get a space heater. They plug it into a two-pronged extension cord. They forget to unplug it when they leave work. That night, while you are sleeping, your entire business burns down. > Business & Financial Advice
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THE THINGS YOU NEVER WANT TO SAY TO YOU INSURERS "I Think ..."
Never begin a statement regarding a claim with these words. If you aren't sure, don't guess. What you say could cause your claim to be delayed or denied, says attorney Vedica Puri. And if you're wrong -- say, you report driving at 30 miles per hour before an accident but police later prove you were going 50 -- it could hurt your credibility. > Articles
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FIVE SOCIAL MEDIA MARKETING FAUX PAS TO AVOID 1. No Game Plan - Let’s be clear about one thing right away – hesitation and over thinking have no place in social media marketing. If you’re going to engage, you need to commit to do it and get going. However, this doesn’t mean going in guns blazing with no clear goals in mind. You need to put together some sort of strategy. Who is your audience? What sorts of information is important and or valuable to these people? > Articles
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A PAKISTANI DEBT COLLECTOR'S JOURNEY IN DUBAI Muhammad Siddiqui a prominent professional Pakistani based in UAE, left, and Mazin Ajjour, who work in the debt-recovery office of Al Bahar & Associates in Dubai, have reclaimed nearly Dh35 million in overdue invoices in the past two years.
> Collection Practices
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SECURED TRANSACTIONS - NOT ALL SALES ARE SAFE Companies use secured transactions to ensure property in many sales transactions. Generally, when the property is sold, a financing statement is filed in the state where the product is sold; if a debtor defaults or files bankruptcy on the obligation to pay, the creditor (company) can regain possession of the sold item. Although a secured transaction is designed to achieve this result, it does not always work this way. files bankruptcy on the obligation to pay, the creditor (company) can regain p > Articles
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SOME SIMPLE TRICKS TO GET MORE DONE IN A DAY Time it right. Are you an early bird, or do you do your best work after lunch? "Paying attention to when you're most productive can help you manage your schedule better," Shigley explains. Use that period of the day to focus on complicated tasks; during the times you feel less alert, file, catch up on e-mail, or do other tasks that require less brainpower. > Articles
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TOP TIPS FOR GETTING CREDIT These are days of great uncertainty for companies wanting to hang on to their ability to borrow money. Clark D. Griffith, a vice president and senior relationship manager with UnionBank in Los Angeles, says that one of the bank's clients, a public company that had a credit facility backed by a syndicate of many lenders through June 2011, recently made "a strategic decision" to continue that arrangement for just a single year. And it cost the company a pretty penny.October 15, 2009 > Commercial Credit
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